Our Approach

Modern, secure and connected workplaces start with the right Microsoft foundation.
We help organisations unlock the full value of Microsoft 365, Dynamics 365 and the Power Platform — delivering solutions that streamline operations, strengthen customer engagement and accelerate digital transformation.

Our M365 services include:

• Tenant setup, migration and optimisation.
• Exchange Online, SharePoint and Teams configuration.
• Security & compliance (Defender, Purview, Conditional Access).
• Identity & access management with Azure AD.
• Governance, lifecycle management and best‑practice adoption.
• Automation and workflow improvements using Power Automate.

Outcome: A secure, connected and productive workplace that supports your people and scales with your organisation.

Dynamics 365

Transform customer engagement, operations and service delivery.

Dynamics 365 brings CRM and business applications together into a unified, intelligent platform. We help organisations implement, customise and extend Dynamics 365 to streamline processes, improve visibility and deliver exceptional customer experiences.

Our Dynamics 365 expertise covers:

• Dynamics 365 Customer
• Engagement (CE)
• Dynamics 365 Sales
• Dynamics 365 Customer Service
• Dynamics 365 Field Service
• Dynamics 365 Marketing
  Integration with M365, Power Platform and external systems.

Outcome: A connected, data‑driven CRM foundation that empowers your teams and strengthens customer relationships.

Dynamics 365 CE & CRM Expertise

Deep CRM expertise that delivers real business impact.

With extensive experience across Dynamics 365 CE, we design CRM solutions that fit your organisation — not the other way around. We focus on practical, scalable configurations that improve customer engagement, sales performance and service delivery.

What we deliver:

• CRM strategy, design and implementation.
• Custom entities, workflows, business rules and automation.
• Role‑based security, governance and data modelling.
• Integration with Outlook, Teams, SharePoint and Power BI.
• Migration from legacy CRM systems.
• Ongoing support, optimisation and enhancements

Outcome: A CRM platform that is intuitive for users, aligned to your processes and ready to grow with your business.

Power Platform

Build faster. Automate smarter. Innovate without limits.
The Power Platform enables rapid innovation through low‑code tools that connect your data, automate workflows and create custom business applications.

Our Power Platform services include:

• Power Apps (canvas & model‑driven apps)
• Power Automate (process automation & integration)
• Power BI (dashboards, analytics & reporting)
  Power Pages (secure external portals)
• Dataverse architecture & governance
  Automation of manual processes and legacy systems.

Outcome: Faster delivery, reduced manual effort and a scalable foundation for continuous improvement.